Privacy Policy

1. Introduction

Welcome to DropDeli ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at privacy@dropdeli.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the DropDeli platform, express an interest in obtaining information about us or our products and services, when you participate in activities on the platform or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the platform, the choices you make and the products and features you use. The personal information we collect may include the following: names; phone numbers; email addresses; mailing addresses; usernames; passwords; contact preferences; contact or authentication data; billing addresses; and precise geolocation data (with your permission).

3. How We Use Your Information

We use personal information collected via our platform for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To manage user accounts and provide our services.
• To send administrative information to you.
• To process your orders and payments.
• To enable user-to-user communications (e.g., with riders).
• To protect our Services from fraud and abuse.
• To request feedback and to contact you about your use of our platform.
• To post testimonials with your consent.
• To enforce our terms, conditions and policies for business purposes.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This may include sharing information with:

• Vendors and Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.
• Restaurants and Riders: To fulfill your order, we share relevant information (like your name, delivery address, and order details) with the restaurants and riders involved.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

7. Your Privacy Rights

In some regions, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. To make such a request, please use the contact details provided below.

8. Changes to This Privacy Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.